How many talented staff can you afford to lose? They may end up working for your competitor or posting viral social media slurs? Workplace Mediators can help resolve conflict quickly, before it escalates to extremely serious situations.
Disputes that are mismanaged or ignored harm people. They are costly and damaging to your organisation as well, creating loss of productivity and profitability. They put your organisation and the “officers” of your organisation at risk of litigation and incarceration. Our workplace mediators are specialists in helping workers resolve the issues, quickly and effectively.
Costs of NOT having independent trained workplace mediators and resolving conflict include:
Even if you think a conflict between co-workers has self-resolved, if the underlying issues are ignored, ill-feeling remains and the workplace conflict resumes and escalates, requiring higher level mediation intervention and resources.
Lawyers are great for legal advice; however, workplace lawyers may not be equipped with the necessary skills to offer effective workplace dispute mediation. Litigation is inherently confrontational, creating a Win/Lose situation. As such negative processes can prove detrimental to your workplace conflict case. Managing a conflict is not just about the current dispute, it is often a symptom of a much larger issue. Our skilled mediators are available in Sydney, Brisbane Hobart and Melbourne, and are there help parties to identify those underlying issues. Learn how to open positive dialogue and allow each to be heard with an equal voice, enabling them to gain a thorough understanding of each person’s perspective, encouraging self-reflection, agreement and lasting resolution.
Whether in relation to our workplace mediator training services, conflict management coaching, conflict mediation, or assistance in dealing with workplace bullying in Sydney, Brisbane, Melbourne, Hobart and beyond, don’t hesitate to call us today on 1300 367 330. We are highly skilled and passionate about what we do and this dedication is reflected in the calibre of our work.
interMEDIATE Dispute Management has been pre-qualified to provide dispute resolution and training services to various state governments in Australia including NSW Government, QLD Health, NSW Police, APRA, OFMA, Arts Law and many others. We are the only private organisation in Australia to have been nominated to the Federal Government’s website for dispute resolution services.
We draw on our team of workplace mediators’ 380+ years of experience to educate our clients about managing future conflict. Employees learn about different conflict styles and how to better communicate and collaborate.
‘When Sally became our manager, she was so overbearing that many of us didn’t want to go to work. After two sessions with interMEDIATE, we began to re-build our great TEAM, agreed to a workplace charter and even decided what we’d so if there’s conflict brewing in the future.” BW, NSW state government agency.
Early intervention is vital. Resolving disputes effectively at an early stage increases employee engagement, improves workplace culture and productivity. Managing a conflict is not just about the current dispute. That is often just a symptom of a much larger issue. Our skilled mediators help parties to identify those underlying issues, allowing each to be heard with an equal voice, enabling them to gain a thorough understanding of each person’s perspective, encouraging self-reflection, agreement and lasting resolution. Let us help you get your workplace working functionally, harmoniously and productively.
How Workplace Mediation Works Best
Under the new Work Health and Safety legislation, employers must ensure psychological and physical safety to protect employees from conflict, bullying and harassment. It is a legal requirement to have a dispute management plan in place to prevent, as well as quickly and appropriately deal with disputes. Resolving issues allows you to get back to business quickly. A more harmonious team is more effective and this means better work practices, higher productivity and profits.
Here’s how our workplace mediators help:
InterMEDIATE Dispute Management Pty Ltd workplace mediators, facilitators, conciliators, trainers and coaches are independent of the employer organisation, which is vital to the confidence of the parties, the integrity of the process, and therefore the success of the dispute resolution. Workplace mediation and dispute resolution are useful for assisting employers and employees to resolve disputes, conflict and disrespectful behaviour, (most) bullying, harassment and toxic cultures.
InterMEDIATE Dispute Management’s independent, impartial and unbiased mediators assist parties to communicate respectfully and effectively to resolve their issues. Confidentiality and privacy helps enable parties to speak openly about their issues in workplace mediation.
The workplace mediation process encourages parties in dispute to identify, isolate and explore each issue in a safe environment. Skilled workplace mediators are able to facilitate respectful and fair discussion, clarify and all issues to be explored and guide the parties to understanding, option generating and agreement. Parties are encouraged to agree about what they will and will not disclose to their employer about their agreement, ensuring their employer understands that the dispute has been effectively resolved.
Employers must have policies and practices in place for conflict management.
Penalties for ignoring the safety of workers under the legislation are significant. The maximum penalty for breaches have been extended from business owners to all officers in the organisation. These can be hundreds of thousands of dollars and/or terms of imprisonment
Employee Assistance Program (EAP)
An Employee Assistance Program (EAP) helps to ensure the mental health of employees and their families and in turn, increase the harmony and productivity of your organisation. EAP provides private and confidential counselling for personal matters, drug and alcohol counselling for those with substance abuse problems, anger management, grief counselling, trauma and critical incident counselling. Employees are encouraged to contact InterMEDIATE Dispute Management directly for EAP services, during or after hours, 7 days a week. EAP also provides management advice, coaching and training. For further information visit our EAP webpage.
Our workplace mediators, counsellors and coaches are available throughout Brisbane, Melbourne, Canberra, Sydney, Hobart and the rest of Australia. Contact us today for more details by calling 1300 367 330.
Trusted by organisations and families since 1995, we can help you to resolve your dispute and move forward. With our team’s, more than 380 years combined dispute management expertise, our caring and competent professional team is here for you during and after hours, 7 days a week. We’ll come to you, arrange a convenient neutral venue or provide services by telephone and internet to guide all parties towards reaching peaceful resolution.
find out more about how we can help you find peace & resolution in fraught relationships.