interMEDIATE Dispute Management provides an independent grievance hotline for workplaces. An important adjunct to your respectful workplace culture initiatives, the Workplace Grievance Hotline stands alongside HR Department, your training and policies, to help ensure your workplace is safe from bullying, harassment, discrimination, unresolved conflict and other grievances.
Most workers who have genuine grievances don’t report them for fear of retaliation, or knowledge that their grievance won’t being taken seriously. Workers often fear that management and others aware of their grievance complaint will target them as a result.
The response of managers to grievance complaints is often lacking, as they don’t know what they can do about it effectively. They often fear facing conflict or bullies themselves, so they deliberately look the other way and ignore the problem.
Workers who have unresolved conflict, are targets of bullying or have other unaddressed grievances often suffer psychological and physical affects. These can lead to unplanned leave, presenteeism (at work but not working effectively), and a toxic workplace culture, bullying, resignations of valuable trained staff, loss of productivity, reputation and profits, costs of time and resources lost in litigation, and huge fines. The tragic human cost can be loss of life through suicide, stroke, and heart attack.
For organisations who understand the serious affects on workers and their workplace, the independent and confidential Workplace Grievance Hotline may be the answer.
Available 24 hours a day, 7 days a week, the Workplace Grievance Hotline allows workers a confidential and fair opportunity to have their issues heard, receive referrals as required and have grievances dealt with quickly and effectively.
Don’t let conflicts, bullying and unresolved grievances destroy your workers and the culture of your organisation. Allow interMEDIATE Dispute Management to create a Workplace Grievance Hotline formulated specifically to meet the needs of your workplace.
Trusted by organisations and families since 1995, we can help you to resolve your dispute and move forward. With our team’s, more than 380 years combined dispute management expertise, our caring and competent professional team is here for you during and after hours, 7 days a week. We’ll come to you, arrange a convenient neutral venue or provide services by telephone and internet to guide all parties towards reaching peaceful resolution.
find out more about how we can help you find peace & resolution in fraught relationships.