1300 367 330

Dispute Resolution: Online Dispute Resolution Service & Process

Ready to help, wherever you are

We understand you may not have the time or desire to mediate face-to-face; or perhaps you live regionally or overseas. Whatever the reason, we offer telephone and online mediation to safely and remotely help you reach a robust resolution. interMEDIATE Dispute Management’s own robust model of mediation helps ensure that all agreements are fair and all parties can live with the result.

Telephone Dispute Resolution (TDR-Co®) is conducted by telephone and participants can be at home, in their office indeed any place in the world. They do not see each other – and many prefer it that way. InterMEDIATE Dispute Management Pty Ltd is a private organisation, and we are the experts when it comes to Telephone Dispute Resolution in the Co-Model (TDR-Co®) also known as Telephone mediation, and Online Dispute Resolution  or online mediation. Approximately half of our sessions are conducted utilising telephone and online conferencing models.

Online Dispute Resolution or online mediation are conducted using computers and participants see each other – if they choose to, as well as the whiteboard and any forms, using specialised software.

When distance separates parties, for those who have safety concerns, complexity of issues or some parties simply prefer not to be together in the same room, our accredited, trained and experienced co-practitioners utilise best practice principles in TDR-Co® and ODR-Co®. With the help of a male and a female mediator working as a team to assist parties to identify and explore their issues, develop new options, consider alternatives, reconcile conflict, negotiate, and reach agreement. Face to Face dispute resolution and mediation are not always appropriate, possible or desirable. In some cases, face to face methods have the potential to re-traumatise affected parties and this compromises their ability to work effectively with the process. Professional Telephone or Online Dispute Resolution and mediation helps empower parties, enabling them to work together to craft vital, robust agreements necessary.

We provide a free telephone intake with each party and then a confidential 1 hour telephone assessment, to help determine the most suitable process for your needs and will make appropriate referrals if required.

Our equitable Telephone Dispute Resolution and Online Dispute Resolution  services without bias or prejudgement, take into account specific needs of diverse groups, providing flexible and culturally sensitive service to all clients.

Telephone Dispute Resolution and Online Dispute Resolution are suitable for many types of disputes, including commercial, separating families, step families, wills, workplace,  government, interstate and international.

When agreements are reached, Mediated Agreements are prepared for all parties to sign at the end of the session, sent provided immediately online, via email, or posted.

A review is available if and when required.

InterMEDIATE Dispute Management complies with the Information Privacy Principles under the Privacy Act 1988.

Resolving International Disputes just got easier

Telephone and Skype mediation available all hours, 7 days a week

Contact Us

interMEDIATE Dispute Management’s International specialists are available to assist you to resolve cross border disputes without the tremendous expense of travel and litigation. Utilising a powerful model of mediation developed over more than 21 years, we assist parties to make robust and fair agreements, that both, or all parties can live with.

Different cultures, languages and distance can be contributory factors to disputes and miscommunication.

Our highly trained and skilled practitioners in mediating such important and sensitive areas have been able to assist parties between Australia and Asia, including Hong Kong, Singapore, Thailand as well as the Americas, The Middle East, Africa and Europe.

For Family Dispute Resolution, workplace mediation and commercial dispute resolution, distance is no limit in International mediation through interMEDIATE Dispute Management. We can assist parties in any countries to resolve conflict, where ever they may be.

Where ever in the world you are, international mediation through online dispute resolution utilising Skype, email and other technologies, brings resolution to your doorstep.

Phone 1300 367 330 or +614 14 893 119

Email info@interMEDIATE.com.au

Changing the world, one peace at a time!

Trusted by organisations and families since 1995, we can help you to resolve your dispute and move forward. With our team’s, more than 380 years combined dispute management expertise, our caring and competent professional team is here for you during and after hours, 7 days a week. We’ll come to you, arrange a convenient neutral venue or provide services by telephone and internet to guide all parties towards reaching peaceful resolution.

find out more about how we can help you find peace & resolution in fraught relationships.