1300 367 330

Our Family Services

Parenting plans. Parent Considerate, Child Focused

interMEDIATE Dispute Management is proudly the ONLY private company in Australia, to be formally recognised and nominated to the Federal Government’s Family Relationships Online website and Advice Line, for Family Dispute Resolution provision. The unique and powerful model of Family Dispute Resolution developed by interMEDIATE Dispute Management helps ensure fair and robust agreements that all parties can live with, and that are truly in the best interests of the children.


Legally Enforceable Orders by Consent

60i Certificates

Parents’ continuing conflict damages a child

Child Informed Practice

What’s Included in a Parenting Plan?

The Role of Grandparents, extended family and other significant people in a child’s life

Separation and divorce are highly emotional times. Anger and resentment often get in the way of constructive conversations, and unless you have the help of professional mediators (Family Dispute Resolution Practitioners) agreeing on parenting can be a minefield. Whilst you are going through the pain of separation and divorce,  you really need to communicate about the future of your children, your home, your finances, your lives. Conflict can easily flare up and it can be extremely damaging. It doesn’t have to be. Family Dispute Resolution by highly trained professionals can help you to have those vital conversations to ensure your future and the future of your children is planned and secure.

DO IT FOR THE KIDS! Do you need help speaking with the other parent of your child/ren? The future of your child/ren is too important to leave to chance. What memories are you creating for them? What will they learn from you about healthy relationships? Your children have only one childhood. You only get one go at it.

Court is a risky adversarial battle. It is extremely expensive and ruins important parental relationships. Family Dispute Resolution hands back the decisions about your children to you. It is great value for money and it helps to protect and align parental relationships, so important to children being able to grow to be balanced, happy adults.

If you need help organising your parenting plan, let us help you.

interMEDIATE Dispute Management is generally able to finalise child focused parenting plans within a week or two.


Parenting Plans are crafted by parents in co-operation with the skillful assistance of caring and Accredited Family Dispute Resolution Practitioners empower separated parents to take responsibility for the important decisions about caring for their children.

Parenting Plans allow parents to consider the developmental stages, needs and interests of their children when planning time spent with each parent and extended family during school terms, weekdays, weekends, holidays and other special days. Parenting Plans can include agreements on child maintenance payments, special needs, family values, effective communication, parenting styles, blending families, step-families, new partners and any issues that matter to the parents and children. Parenting Plans can remain flexible, allowing Parenting Plans to be reviewed to accommodate changes in parents’ situations or children’s needs.

We work with both parents to craft Parenting Plans in their children’s best interest, and these can be tested for a period to see how everyone is coping. When situations change for parents or children a review can make adjustments to ensure that parents and children are all considered in a practical, workable plan that will always first and foremost be in the children’s best interests.

As long as Family Dispute Resolution is appropriate i.e. when there are no concerns about family violence or other safety factors, Family Dispute Resolution provides a safe environment to discuss and agree on all parenting issues including potentially contentious issues such as changing children’s names, residency, school or other living arrangements.

interMEDIATE Dispute Management assists conflicted parents to establish agreements that address each child’s developmental needs, whilst maintaining good quality relationships with both parents, where possible.

Legally Enforceable Orders by Consent
Parenting Plans are legally recognised and may be made legally enforceable by registering them through the court, to become Parenting Orders by Consent.

Where Parenting Plans can be reviewed by parents as their children grow, needs and situations change. Some parents however,  feel it necessary to have surety that their parenting arrangements are legally enforceable. For those who would appreciate a seamless process, we can have your parenting plan made into legally enforceable Orders by Consent. No need for multiple processes, we can take care of the lot.

Do not wait. Early intervention of disputes is always recommended, as separated parents are better able to consider the best interests of their children, when disputes have not been allowed to escalate to a level where they become bitter, entrenched and therefore more difficult to resolve.

For urgent mediation cases, and urgent Family Dispute Resolution services – such as when parents plan to travel, one of our team of Accredited Family Dispute Resolution.

Practitioners will be available Australia wide, to assist at short notice.

Avoid court battles. Going to court means parents handing over their power and responsibility as parents to someone else – a stranger who does not know them, or their children. Parents may believe that they are seeking justice in court, but court is not about justice or fairness. Court is about applying the letter of the law and handing down legally enforceable Parenting Orders by Consent and decisions that may not suit either parent or their children. Costly and protracted court battles are highly stressful and very likely to further embitter parents, destroying any remaining threads of a parenting relationship, which are required to effectively and cooperatively parent children.

Child Custody is an out-dated term that is no longer in use in the Australian Family Law System. Child custody is seen as an antiquated and adversarial term that may suggest that one parent has power possession and power over a child.

When parties cannot agree in Family Dispute Resolution, our Accredited Family Dispute

60i Certificates.
Resolution practitioners may issue 60i Certificates required by the courts as testament to the parties’ genuine attempt at family dispute resolution.

Judges and magistrates have the power to order court costs to be paid by a party who does not make a genuine attempt at family dispute resolution and/or order the couple to further attempt family dispute resolution.

Parents’ continuing conflict damages a child.  

Children have the right to love both parents, regardless of how one parent feels about the other. They need to be protected from their parents’ bitter feelings about the other.

Children are not mini adults. They are not your friends to confide in. They need to be protected from adult conversations about their parents’ break-up, no matter how much a parent thinks their children “deserve the truth.”

Parents who are feeling betrayed, bitter and upset need to find a counsellor or an adult friend in whom they can confide.

Blaming the other parent does not help your children.

Parents who demonise the other parent in front of a child, or where their child may hear, can cause children to experience loyalty conflicts, anxiety, depression, aggressive behaviour, speech and learning difficulties. They suffer emotional instability, and they have higher levels of teenage pregnancy, drug taking and even suicide.

Although parents are likely to recover emotionally within a few years, ongoing parental conflict is likely to impact negatively on the childs own relationships with others throughout their lives.

These children often grow up psychologically and emotionally damaged, allowing themselves to be bullied or controlled, or by becoming bullies and controllers. This is the behaviour learned from a parent. It is what they know and believe is a normal way – to bully, coerce, control and over-power others and get their own needs met.

It is up to you to help your children to enjoy their childhood.

Child Informed Practice.
Children who experience loyalty conflicts and those who try to prop up their emotionally troubled parents, often say to each parent, what they think that parent wants to hear.

Their story varies according to which parent they are speaking at the time.

Unprocessed grief and loss emotions may cause children to develop behavioural and long term physiological problems.

interMEDIATE Dispute Management Pty Ltd believes that each child must be given the opportunity to tell their authentic story.

Child Consultants see the children only with the agreement of both parents. This is a confidential session with each child, which is followed by an oral report delivered by the Child Consultant at the next Family Dispute Resolution joint session. This essential information – the child’s authentic story – helps to form the basis of co-operative parenting with a focus on their children. The oral report delivered by the Child Consultant to the parents, gives children the opportunity for appropriate inclusion in decisions that affect them.

What’s Included in a Parenting Plan?.
To be as useful as it is meant to be, an effective parenting plan outlines the agreements that parents have made together, after careful discussion, in their children’s best interests.

Examples of what is contained in a parenting plan are:
How the parenting time will be shared during school term and holidays
· What parenting time the child/ren will spend with each parent
· What time the child/ren will spend with other people, such as grandparents
· How the parents will share parental responsibility, such as deciding on schools sporting activities, extracurricular activities, health issues, body piercing, tattoos etc.
· How much will each parent contribute to the cost of bringing up the children
· How the child/ren will communicate with both parents or other people
· How the parents will communicate about matters concerning their child/ren
· What arrangements need to be made for special days such as birthdays, holidays, Father’s Day, Mother’s Day, Christmas and Easter Holidays etc.
· What process may be used to change the plan or to resolve any future disagreements about the plan.
· Any other issues the parents wish to include such as child maintenance, overseas travel, discipline matters, religion, household rules
· Blended families
and much much more

The Role of Grandparents, extended family and other significant people in a child’s life have been recognised in the Family Law Act.

Sometimes, when a parental separation occurs, conflict between family members makes it uncomfortable or extremely difficult for the children to maintain important relationships.
The Family Law Act acknowledges that spending time with grandparents, extended family and other significant people (such as long-term previous step-parents) in a child’s life, can provide children with a number of benefits, including an understanding of who they are and where they come from. These vital relationships can also give children someone to talk to and confide in.

Children’s needs and best interests will be the first consideration in any parenting, separation or family breakdown.

Where there is a healthy relationship between children and their grandparents, extended family and other significant people in a child’s life, the changes make it easier for them to remain involved in the lives of the children. It should be noted that involvement from grandparents, extended family and others, is on a voluntary basis.

Mediated Property & Financial Settlement. Make robust agreements. Property and financial settlement

Mediated Property and Financial Settlement Agreements

interMEDIATE Dispute Management is proudly the ONLY private company in Australia, to be formally recognised and nominated to the Federal Government’s Family Relationships Online website and Advice Line, for Family Dispute Resolution provision.

In 1 to 2 weeks (average), business and after hours, weekends available.

The model of mediation utilised is vital to help ensure fair and robust agreements that all parties can live with. interMEDIATE Dispute Management mediation works, and it costs a fraction of the cost of court. Link to TESTIMONIALS

We help you to disentangle your lives and your issues, when it is not possible to do this alone.

  • Even very complex property and financial agreements with multiple properties, business
  • Mediation costs far less than litigation
  • Mediation helps keep you out of court.
  • Mediated agreements are more satisfying and likely to last as you both decide on what is fair
  • You remain in control over your agreement.
  • We help you to work together when you feel unable to communicate effectively.
  • We help you to discuss, co-operate, negotiate and agree on how you wish to divide your joint property and financial assets and liabilities.
  • We help to protect important relationships necessary for cooperative parenting.
  • For your convenience, we are available to assist you in mediation during or after hours, 7 days a week.
  • Agreements can be legally binding if desired.

Mediation allows parties in dispute to develop a property and financial settlement that recognises each person’s contribution, superannuation, other assets and liabilities and addresses each party’s needs in a timely and cost effective manner, without the stress and expense caused by litigation.
Agreements reached by the parties are printed, checked, reality tested, future paced, discussed together, and signed at the end of the final joint sessionof mediation, enabling the parties to walk away with their signed property and financial agreements. These may be legally binding if the parties wish. This outstanding service by interMEDIATE Dispute Management is at no extra cost. We know of no other mediation services who offer this level of service.

Mediation for Separation & Divorce: Reduce the Cost of Divorce or Separation

Mediation for Separating Couples

interMEDIATE Dispute Management is proudly the ONLY private company in Australia, to be formally recognised and nominated to the Federal Government’s Family Relationships Online website and Advice Line, for Family Dispute Resolution provision.

Private service. Available during and after hours, 7 days a week, Australia wide and beyond.


– our processes, efficiencies and large team enable our high service levels. Link to TESTIMONIALS

We understand the pain of separation and divorce. Add to the pain, there are all the details of disentangling your lives which may seem impossible to do on your own. Finances, business, parenting, relationship, property, bills, vehicles, superannuation, even what and when to tell children, family and friends. The list may feel really daunting and we can help make it all a lot easier for you to resolve.

The longer you hold onto the stress the worse it feels, and this can cause disputes to escalate quickly. This damages the important parental relationship of those involved and children are often harmed in the fallout of their parents’ dispute. Bitterness clouds better judgement and bad decisions are made in haste.

We recognise that the last thing you need, is to be on the end of a long waiting list. Early intervention is the key to resolving disputes effectively, which is why our large and highly skilled team is ready to help you now. As long as parties are willing, able and available, our whole process usually takes between one and two weeks.

Litigation is an expensive adversarial process which pitches couples into bitter and escalating battles which can lead to court. Court can easily cost separating parties more than $10,000 PER DAY per party, and can take a week or more in a process that can cover a period of years. This is a sickening amount to come out of their combined property and finances that they are trying so hard to keep. How can anyone be declared a winner in that type of bloodbath? Family Law Mediation and Family Dispute Resolution enable ex-spouses to communicate their needs respectfully and effectively through the facilitation of skilled and accredited practitioners, to craft agreements that genuinely meet their needs and interests, without the need or expense of court.

At a fraction of the cost of litigation, Family Law Mediation and Family Dispute Resolution help you to work together to find fair agreements that you can both live with, and cost an average of around $1,500 per party (plus GST 10%), which includes assessment, the joint session by two highly skilled and experienced practitioners and the printed agreement.

The co-mediation model offered by interMEDIATE Dispute Management, is important for gender balancing, greater impartiality and an unbiased process. Our model allows for the agreements to be developed during the session. These can be reality tested and future paced to ensure the agreements are practical, workable, robust and that each party can live with it. The agreement is printed for signing at the end of the joint session. This ability represents a huge cost saving and time saving to the parties. Others will send out a printed agreement some time later. Details and meanings in an agreement received later can be argued and the agreement can fail.

General rates of satisfaction with a mediated agreement are reported to be as high as 85%. Due to our facilitative, transformative and educative, co-mediation model ours well over 90%. It is hard to measure, but not hard to compare with less than 40% level of satisfaction reported through litigation. After mediation parties are likely to feel empowered, relieved and satisfied that they have achieved a result that both parties can live with, and in the best interests of their children. After the combative adversarial court process parties usually feel bitter towards the other and this makes co-parenting very difficult, if not impossible.

Mediation for Separating Couples

InterMEDIATE Dispute Management is proudly the ONLY private company in Australia, to be formally recognised and nominated to the Federal Government’s Family Relationships Online website and Advice Line, for Family Dispute Resolution provision.

Private service. Available during and after hours, 7 days a week, Australia wide and beyond.

Relationship Mediation

interMEDIATE Dispute Management is proudly the ONLY private company in Australia, to be formally recognised and nominated to the Federal Government’s Family Relationships Online website and Advice Line, for Family Dispute Resolution provision. We have developed a unique and powerful model of mediation to help ensure fair and robust agreements that all parties are able to live with.

Not sure if your relationship can remain intact? Let our skilful, caring and considerate mediators help you to discuss your issues and decide the way forward. 

PRIVATE SERVICE. During and after hours, 7 days a week. Australia wide and beyond.

Relationship Mediation is for those who wish to restore harmony to fractured relationships, to keep their relationships intact, to work out whether they will or will not separate or to help couples to make crucial, robust decisions, and separate peacefully and respectfully. Early intervention is vital, before disputes have caused irreparable damage. Link to TESTIMONIALS

For those who have decided to separate or divorce, please go to our webpage for Family Dispute ResolutionParenting PlansProperty and Financial Dispute Resolution

Staying together… or not?

Relationship Mediation is similar to workplace mediation, in that each party is assisted to resolve their differences and get back to more productive and harmonious employment, except that with relationship mediation parties are assisted to get back to the business of restoring, repairing, rebuilding and enjoying their important relationships. If through the process you decide that you really are not able to stay together, we can assist you to separate with as little stress as possible.

Relationship Mediation assists parties to communicate their needs effectively.

  • Without mediation, miscommunication can cause the real issues to be unrecognised or avoided, and the familiar antagonistic themes to be endlessly replayed.
  • Mediation helps parties to identify and clarify their issues, keep communication productive and moving forward, instead of around and around, or backwards, and generate new options.
  • With an effective, structured model that helps people to make robust agreements,
  • Mediation has proven to be the fastest, most effective, convenient and economically sound way to resolve conflict.
  • Parties learn how to avoid the enormous damage conflict causes to relationships and children.
  • Relationship Mediation is available for those who wish to confidentially discuss their issues in their home or at one of our neutral venues.
  • InterMEDIATE Dispute Management is available during and after hours 7 days a week

Relationship Mediation will help each party to understand the needs of each other, how to relate fairly, respectfully and will help recognise any power imbalance to allow an equal voice to each party. This reduces the conflict, tension and emotional trauma normally associated with the mismanagement of disputes in relationships.

Relationship Mediation will help couples to make robust decisions they can live with now and in the future. Relationship Mediation is hugely valuable in helping couples to communicate their needs and issues, and to understand what it is like for the other person in the relationship.

Step Families – Family Disputes Resolution Practitioner & Mediation Centre – interMEDIATE Dispute Management

interMEDIATE Dispute Management is proudly the ONLY private company in Australia, to be formally recognised and nominated to the Federal Government’s Family Relationships Online website and Advice Line, for Family Dispute Resolution provision. interMEDIATE Dispute Management has developed a unique and powerful model of mediation to help ensure fair and robust agreements that all parties can live with.

Families in Australia are increasingly under pressure and divorce rates are high. These rates climb to over 50% for second marriages. Sadly, due to complex dynamics, step families with children have the highest rates of all. Link to TESTIMONIALS

Step-family environments can be extremely enriching as well as challenging. New relationships change family dynamics, and can also create concern with the family of origin. These are times that effective Family Dispute Resolution can create an opportunity for open dialogue, airing of concerns, building bridges of understanding and crafting of agreements designed to help reassure parents and children of a safe and happy family environment.

Unfortunately most people wait too late to ask for help. When disputes have escalated and entrenched, some family members in conflict are often no longer prepared, or feel able to work at staying together.

Phone us to find out how we can assist you. ph 1300 367 330

  • Early intervention in disputes is the key to resolving them.
  • Step family mediation or Step Family Dispute Resolution with professionals who understand and care about your situation can be the key to helping your family to get along with respect and greater harmony.
  • Whether step families are forming, establishing, or separating conflicts can and do have extra complications.
  • InterMEDIATE Dispute Management Pty Ltd Family Dispute Resolution Practitioners are understanding, as well as expert in helping step families to resolve their issues.
  • All those who have an interest in the dispute may be able to attend Family Dispute Resolution – natural as well as step-parents and adolescent children where desired. This may be face to face or by telephone or Skype.

Complex family dynamics, attachment issues, competing priorities and relationships, different rules, power struggles, families of origin, children spending time with other parent – and their new partner and their children, new siblings, new places, new schools, step parents, parents struggling to balance the day to day difficulties, step children acting out, trying to stay visible or out of sight, the environment can become toxic if not managed early and appropriately.

  • Children can suffer serious and permanent psychological damage if affected.
  • Parents and step parents can feel stressed, anxious, irritated, angry, frustrated, and step families can be torn apart.
  • When appropriate – new partners as well as former partners are welcome to attend mediation together to help resolve their issues
  • We can help each family member understand the needs of the others,
  • resolving disputes and making agreements, that will help all family members to live together in a healthy cooperative environment.
To enable the authentic voices of step children to be heard, Child Inclusive Practice can bring their concerns into the mediation. For further information about Child Inclusive Practice, see our parenting page.


Same Sex and Transgender LGBTI mediation for same sex and transgender couples.

interMEDIATE Dispute Management Pty Ltd honours relationships regardless of gender or sexual orientation, and we enjoy assisting parties to resolve their disputes peacefully, cooperatively, effectively and in a timely manner. Our unique and powerful model of mediation really does help ensure a fair process and robust agreements that all parties can live with. Link to TESTIMONIALS

Resolve same sex, transgender disputes and any type of relationship conflict quickly and effectively with Family Dispute Resolution or mediation for Same Sex, and Transgender couples. Our co-mediation model can provide male/male and female/female and female/male mediators if necessary to assist gay, lesbian and transgender (LGBTI) couples and families. As with all our Family Dispute Resolution and mediation capabilites we provide services face to face, by Telephone Dispute Resolution or by Shuttle when required.

  • Avoid court.
  • Save time,
  • Save money
  • Less stress through mediation
  • Mediation is effective – it works!

See interMEDIATE Dispute Managment Pty Ltd webpages on Separation Mediation for those who wish to separate,

Relationships Mediation – for those who wish to resolve issues and stay together, or discuss whether to stay or whether to leave the relationship,

See also property and financial mediationCompulsory Family Dispute Resolution for parenting issues and Parenting Plans

Farm debt mediation to help farmers and their families with farm debt issues.

Stay out of stressful, expensive and risky legal battles. Mediation is a better way to resolve farm debt issues. Over the last 21 years interMEDIATE Dispute Management has developed a unique model of mediation, to help ensure a fair process for all and more robust agreements. Link to TESTIMONIALS

interMEDIATE Dispute Management Pty Ltd Farm Debt Mediation provides an Australia wide dispute resolution service to farmers who are having trouble with repayment of their debts.

Farm Debt mediation helps bring suppliers, producers and their creditor(s) together with Nationally Accredited Mediators who are able to bring to the mediation consideration of the family, grief, loss, and multigenerational issues, whilst at the same time being impartial, providing a neutral and unbiased forum to reach mutually acceptable repayment agreements.

  • Timely and private,
  • Confidential
  • A very welcome economical alternative to the costly, public and drawn out process of resolving financial disputes in the courts.
  • We have assisted many parties through the mediation process that have resulted in a signed agreement between farmer and creditor(s).

InterMEDIATE Dispute Management Farm Debt Mediation is often conducted with the Parties’ Financial and Legal Representatives and can be convened at the most suitable location to all Parties as well as utilising various on-line technologies to expedite the process, if required.

InterMEDIATE Dispute Management Pty Ltd have the skill set and expertise to assist parties from diverse backgrounds and to facilitate and assist the parties to communicate with each other about the future and develop options acceptable by the Financiers concerning their financial resolution.

Phone us on 1300 367 330 or email info@interMEDIATE.com.au

Contesting a will? Issues with an estate? Avoid court. Wills dispute mediation is more effective in wills disputes.

How to protect your loved one’s estate from litigation.

Resolve Wills and Estates Disputes quickly and inexpensively without litigation. Our unique and powerful model of mediation helps ensure fair and robust agreements that all parties can live with. Link to TESTIMONIALS

Resolve complex family estate and company issues as well as family wills disputes quickly and inexpensively through mediation. Mediation is a conflict resolution service which helps enable parties in dispute to work out their issues and reach agreements without the horrendous expense, and emotionally draining time wasted in court.

Unresolved disputes over wills are very likely to destroy or permanently damage family relationships, at a time when grief and loss can be feelings shared by all, and family support through the sad times can provide comfort when it is needed most. Even when it seems impossible to parties that they could ever agree, disputes can often be resolved if managed properly and early enough.

At a time of tremendous stress, grief and loss, family members may feel overwhelmed by the very thought of a dispute over a will. It doesn’t need to be so difficult.

Mediation for wills disputes works. It can protect or restore important relationships whilst effectively resolving disputes over a will.

Wills disputes can have far reaching, lifelong, damaging effects on important family relationships.

Mediation helps to protect and restore important relationships which have been suffering under the huge stress of dealing with grief and the estate of a loved one.

· Disputes over wills do not necessarily have to be acrimonious.

· Instead of wasting valuable assets in a litigation process, mediation helps informed parties to communicate their concerns, as well as their needs and interests in a cooperative environment so that disputes can be resolved quickly and inexpensively.

· Mediated Agreements can be re-written and converted into legally enforceable Orders by Consent.

Free – an important paper about wills disputes. Want it? Just call us 1300367330 or request by email.

Changing the world, one peace at a time!

Trusted by organisations and families since 1995, we can help you to resolve your dispute and move forward. With our team’s, more than 380 years combined dispute management expertise, our caring and competent professional team is here for you during and after hours, 7 days a week. We’ll come to you, arrange a convenient neutral venue or provide services by telephone and internet to guide all parties towards reaching peaceful resolution.

find out more about how we can help you find peace & resolution in fraught relationships.