Every business, large or small, is ultimately a team effort. This is true no matter the scale you choose to consider. Every employee, from the most junior to the CEO, works together for the ultimate success of the company. Likewise, teams within each department work together daily to reach objectives and ensure they meet critical milestones expediently. Unfortunately, as much as Human Resources training efforts may try, it is impossible to operate a workplace entirely free from conflict. Issues will arise within your teams, as different personalities can clash. While some disputes are easy to resolve and are quickly forgotten, sometimes more significant problems can come to the fore.
When that happens, disputes threaten not only the cohesion of the team but the business’s bottom line, too. A stress-filled workplace where everyone walks on eggshells is not conducive to productivity, and it can create a lingering malaise or a recurring problem. How do you resolve problems where two or more parties, be they manager and employee or members of the same team, can’t seem to agree? In such situations, a fair work dispute resolution process should utilise an independent, professional outsider for help.
Sometimes, managers attempt mediation with workers within their organisation. Unfortunately, and despite their best efforts, this can be disastrous as managers not have the necessary skills and experience of professional mediators. Independent third party mediation is also vital to ensure parties in dispute trust the confidentiality and impartiality of the process. Without trust and confidentiality, parties cannot work openly in a process which calls them to disclose personal feelings and issues. With independent third-party workplace mediation, assisting parties to resolve their issues, restoring respect and rebalancing the office dynamic is within reach. At interMEDIATE Dispute Management, we can help.
We use a unique “transformative and educative” co-model to workplace dispute resolution. Instead of providing a cold and distant perspective, our goal is twofold: to get to the root of the issues at hand and to build bridges between the parties involved. Respect for one another starts with empathy, and our mediators look for ways to foster a more fundamental level of understanding. From this foundation, we can continue through the task of helping parties discuss and agree to an equitable solution to the dispute.
As part of our workplace mediation services, we also aim to provide opportunities for ensuring that the problems do not re-develop later. This often starts with teaching more effective, open methods of communication and conflict resolution. Identifying bad habits and teaching staff how to avoid falling back into patterns of disrespect, can go hand in hand with making the workplace safer and more pleasant. In every case, we serve as a neutral third party to help parties find realistic solutions and agreement that both can live with.
Allow Us to Help Restore Harmony In Your Business
For nearly three decades, we’ve provided fair work mediation to many businesses. By working to rebuild cohesive teams, we can play an important role in the ongoing health of your business. Explore more information about our services for businesses and further details on what sets us apart and why professional mediators are often a better alternative to ineffective, expensive legal options. To speak with us about how workplace dispute resolution can make a difference for the health and happiness of your team, please contact us today.
Trusted by organisations and families since 1995, we can help you to resolve your dispute and move forward. With our team’s, more than 380 years combined dispute management expertise, our caring and competent professional team is here for you during and after hours, 7 days a week. We’ll come to you, arrange a convenient neutral venue or provide services by telephone and internet to guide all parties towards reaching peaceful resolution.
find out more about how we can help you find peace & resolution in fraught relationships.