More than just boring instructions and guidelines about laws, policies and procedures, this course by interMEDIATE Dispute Management provides a real, PRACTICAL, behavioural change and self-regulation opportunity to build resilience, encourage personal responsibility, and improve skills of workers to identify, prevent and manage workplace bullying & harassment and resolve conflict.
Improve the culture, harmony, safety and productivity of your organisation, whilst mitigating risks of litigation.
Let us help you to choose the level of learning you require and according to your budget, from basic to advanced, complete with interactive learning, role plays, and a certificate of completion, and reporting of results etc. to employer.
We begin with a feed forward survey of course participants to uncover the needs of your team, and customise training accordingly.
This behavioural change course is designed to effectively stop bullying in your organisation.
Welcome and Introduction, understand the devastating costs to lives and to organisations.
Identify Bullying, without training, most people don’t recognise bullying behaviours.
Early intervention, understand the importance of acting promptly to stop bullying and its escalation.
Effects of Bullying, understanding how toxic bullying affects the individual, the team and the organisation.
Prevent Bullying, early intervention to stop escalation to bullying, build resilience, personal responsibility and collaboration.
Tools for Preventing Bullying, earn useful ways to stop bullying behaviours.
Conflict – can be extremely destructive, however, learn how healthy conflict is important to productivity and optimising teams.
Managing Bullying, how to effectively manage situations which do occur to ensure they are resolved appropriately and effectively.
Resilient Workers and Effective Leaders, a collaborative workplace encourages resilience, positive behaviours, safety and optimises productivity.
Conclusion and print certificate. A certificate may be provided attest to a completion of course, as confirmation for the employer, if required.
By the end of the course each participant will be able to identify, prevent and manage bullying situations. They will know what to do if they are experiencing or witness bullying, and what behaviours they need to change if they identify their own behaviours as bullying. They will also understand the laws and serious consequences of bullying.
Our training includes not just vital information but is designed to foster greater humanity, understanding and is aimed at positive behaviour change, assertiveness, resilience and personal responsibility.