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Victoria Office:10 Bolinda Street Bentleigh VIC 3204
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Employee Assistance Programs

The interMEDIATE Dispute Management Pty Ltd EAP program saves you money by tackling problems before they become major issues which affect the quality and effectiveness of employee efforts in the workplace

An effective Employee Assistance Program (EAP) is essential in helping prevent anxiety and distress, and demonstrates to your employees that they are important and that you care about their mental, psychological and emotional health. Stressed employees often cause stressful workplaces.

With Employment Assistance Programs (EAP), early intervention is the key. Services are confidential and non-judgemental. InterMEDIATE Dispute Management Pty Ltd Employee Assistance Programs (EAP) provide counselling and assessments with each employee involved, and services extend to family members also requiring assistance in dealing with issues that may be affecting their relationships, health or overall wellbeing and/or their work performance. Counselling, coaching, mentoring, mediation, facilitation and conciliation are available by phone or face to face during and after hours, 7 days a week.

Reduce leave due to stress and illness, by ensuring your employees have easy access to the help they need. InterMEDIATE Dispute Management’s Employee Assistance Program (EAP) helps private companies and government organisations of all sizes to provide appropriate assistance to their employees and their immediate families. This is done in a timely manner to maintain the health and wellbeing of each person and the group. Our Employee Assistance Program (EAP) aims provide meaningful responses to their individual employee needs, and to meet the code of conduct, ethics and vision of the employee and employer, as well as to increase productivity.

We provide immediate telephone response and 48 hour service delivery. All our practitioners are highly skilled and experienced in assisting individuals with a wide range of personal, family and work related issues.

By establishing an Employer Assistance Program (EAP) contract with interMEDIATE Dispute Management, employers show clear demonstration of appropriate support through action to ensure the welfare of their employees and respective families as well as their organisation. This in turn increases morale and productivity.


interMEDIATE Dispute Management EAP?

Reduced costs in training replacement staff
Reduced absenteeism, tardiness and sick
Significantly reduced risk and cost of litigation
Decreased workplace violence
Lower workers Compensation insurance costs
Increased employee productivity
Increased supervisor/management effectiveness
Improved employee morale
High quality services at an affordable cost

Registration as your preferred workplace dispute resolution provider. For a nominal annual fee, we supply you with laminated certificates to display in areas where staff and other stakeholders will have easy access to them.

Retained Employee Assistance Program (EAP) services – depending on your requirements, e.g. if you have multiple offices and workplaces throughout the state, interstate or internationally, shift workers who require dispute resolution on a 24 hour basis, multiparty or complex disputes, we can design a plan that suits your workplace. After payment of an annual retainer fee, your company will receive Employee Assistance Program (EAP) services as provided in the Annual Registration, a premium service – reduced daily rate, national coverage, crisis intervention within the hour, 24 hour response and service delivery, 7 days a week response and service delivery, no pre-pay required, 30 day invoicing and further discount for payments received within 7 days of service delivery.

Cost of an Employee Assistance Program (AEP) varies according to location of sites and number of employees covered, and is made up of an administration – retainer fee, and a reduced hourly rate for service delivery.

Changing the worldOne Peace At a Time!

Trusted by organisations and families since 1995, we can help you to resolve your dispute and move forward. With our team’s, more than 380 years combined dispute management expertise, our caring and competent professional team is here for you during and after hours, 7 days a week. We’ll come to you, arrange a convenient neutral venue or provide services by telephone and internet to guide all parties towards reaching peaceful resolution.
We can help you

Find peace & resolution in fraught relationships

We can help you

Find peace & resolution in fraught relationships

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