Unresolved conflict is expensive, or How much is that conflict costing?
Conflict in the workplace can be unpleasant. Conflicts are, however, unfortunately inevitable when dealing with employees and managers with different priorities and personalities. If left unresolved or dealt with poorly, they run the risk of damaging the reputation, profitability and people in your organisation.
The same goes for family disputes. Conflicts that arise in families require a sensitive approach, especially when there are children involved. The best course of action is sometimes to have an outside source of mediation to handle delicate matters and ensure the best outcome is achieved for all parties.
Whatever the nature of your dispute, we’ll help you to resolve your issues resolved in no time. We are the experts in helping you work out the best solutions to workplace conflicts, family disputes and other scenarios that call for professional mediators. We are well-equipped to help clients from all around Australia, including Melbourne, Sydney, Brisbane, Hobart and Adelaide, and even globally. Our excellence has led us to be the only non-government funded organisation in the country to be listed on the federal government’s website for dispute resolution services. For the best mediation services available in Australia, look no further than interMEDIATE.
When tensions are high in the workplace, sometimes it’s necessary to involve a third party to allay fears of bias and favouritism and generate the fairest outcome possible. Fortunately, our professional workplace mediators are here to help. No matter what the nature of the dispute, our mediators will help you to have your workplace running smoothly again in no time.
Conflicts and disputes are an inevitable feature of the workplace, but that doesn’t make dealing with them any less daunting. Our team of professional conflict resolution practitioners assist workers in dispute to respectfully discuss their issues and to make agreements that all can live with and through our conflict coaching services, we can assist you develop your dispute resolution skills and build a better, friendlier workplace.
Bullying in the workplace comes in many forms, from outright bullying in the office, and covert bullying, to online cyberbullying. Whatever its form, it is simply unacceptable, and can lead to loss of employee morale, high staff turnover, psychological and physical harm to bullied workers and lasting damage to your organisation’s reputation and profitability. We provide anti-bullying training for those in leadership positions to help you identify symptoms of problematic behaviour in the workplace faster.
No matter what your needs are, our team of highly experienced counsellors and coaches will have you sorted in no time. Call us on 1300 367 330.
See why we're the trusted team in helping quickly & effectively resolve all types of disputes, without going to court.
Distance dispute resolution is effective, easy, fast, flexible and affordable.
Watch our Managing Partner Naomi Holtring being interviewed on the ABC news about family disputes.
Managing Partner, Principal Mediator, Senior Trainer, Nationally Accredited Mediator
Senior Consultant - Family Dispute Resolution, Workplace Dispute Resolution
Accredited Family Dispute Resolution Practitioner, Counsellor
Instructional Designer, Senior Trainer
Nationally Accredited Mediator
Nationally Accredited Mediator
Accreditor of Nationally Accredited Mediators
Accreditor of Nationally Accredited Mediators
Nationally Accredited Mediator and Facilitator - PhD
Master of Science in Occupational Safety Health and Environmental Management UWS.
Accredited Family Dispute Resolution Practitioner
Co-Director, Naomi Holtring, is Managing Partner and Principal Mediator of interMEDIATE Dispute Management, a Nationally Accredited Mediator, workplace trainer, facilitator, NLP Practitioner, Vice President of ADRA (Australian Dispute Resolution Association), and member of LEADR. Naomi chaired and presented at the inaugural Bullying Conference in Sydney billing Fair Work Australia.
She has been a conference convenor with the NSW Department of Juvenile Justice since 2010 and is listed on the NSW Police panel for mediation. Naomi has mediated and trained staff in government departments, and delivered training in identification, prevention and management of bullying and harassment in the workplace for numerous schools, hospitals and community-based organisations. She is specialised in areas including, but not limited to, workplace dispute resolution, family mediation, Co-mediation, mediation, facilitation, supervision and conflict management coaching.
Co-Director, Jean-Marcel Malliaté, is a Consultant, workplace trainer, Nationally Accredited, a registered Family Dispute Resolution Practitioner, child consultant and clinical supervisor of interMEDIATE Dispute Management. He is also the senior trainer with interMEDIATE for their Nationally Accredited Mediator Training Program. He holds certification in workplace training and assessing, has also worked as a workplace behaviour advisor, investigator with NSW Health and a conference convenor with the NSW Dept of Juvenile Justice and works in child protection for FaCS.
He has trained approximately 230 mediators in the co-mediation model and presented to over 4900 NSW government staff, Sydney Law Society, lectures in identifying, preventing and managing workplace bullying and harassment and has handled many corporate and individual cases in dispute resolution. He is specialised in mediation, facilitation, conflict management coaching, investigations and training in identifying, preventing and managing bullying and harassment.
Catherine has a special interest in separation and divorce. She supports her clients to be child focused in their decisions. Her practical approach to parenting plans encourages reality testing to ensure agreements are sustainable.
Her approach is designed to improve communication between the parties, moving beyond the dispute to preserve the child’s sense of family and belonging.
Peter O’Brien PhD OAM is a consultant to and Principal Trainer for interMEDIATE. Peter has extensive experience in education and training. He has developed and delivered courses at the undergraduate and postgraduate level for Universities, at the Diploma and Certificate level for tertiary colleges, as well as for institutions, government departments and organisations, and for business and commerce. Peter has developed or redeveloped introductory course for mediators for more than 10 years and has over 3000 hours of actual mediation experience dealing with family, workplace, health, strata title, local court and community matters.
Jenny is an experienced mediator specialising in workplace facilitation, mediation coaching and mentoring. She also has a keen interest in family and youth mediation, peer coaching, anti-bullying and wellbeing. Jenny’s training is in Law, Education and Social Work as well as accreditation as a mediator. She is certified in Growth Coaching and GENOS Emotional Intelligence as a trainer and has worked with individuals and groups in a range of alternative dispute contexts, focusing on ‘reaching resolution through considered conversation’. Jenny has been a CEO/Managing Director in both corporate and government organisations and has a depth of experience mediating a broad range of issues. She is a member of the Australian Institute of Company Directors, Resolution Institute, and VADR.
Georgia is a qualified accredited mediator. She has an extensive background in the field of Human Resources, having managed large scale change in both Australia and abroad. Georgia supports individuals in the area of career, workforce relations, performance management and change management. She is a Fellow of the Australian Human Resources Institute and is completing her MBA in Human Resources leadership.
A nationally accredited mediator with over 10 years of experience in the mediation of a large range of disputes, including legal, commercial, mining, agricultural, family, neighbourhood and workplace matters. He has worked for an array of organisations and specialises in cross-cultural communication and working with high conflict behaviours. Nathaniel’s approach to mediation focuses on readily establishing a rapport with parties in a dispute and working with them to implement the most effective way to resolve a dispute. Nathaniel’s style is approachable, empathetic and subtle, with an ability to assist people to maintain their focus on finding durable solutions to problems. Organisations Nathaniel has worked with include the Victorian Legal Services Commissioner, EPA Victoria, a number of local councils, Evolve Workplaces, Municipal Association of Victoria and Red Cross.
Diploma of Education, BA (University of Wollongong), MA (University of NSW), Graduate Diploma in Conflict Resolution (UTS), Graduate Diploma in Leadership (DET), Certificate IV Mediation (Community & Family Law), JP
With 40 years teaching experience, Kim’s background is in education and vocational training as a Deputy Principal and Co-Principal in a large & diverse NSW state government high school.
Her passion in teaching has always been student & staff welfare. Many years spent coaching mediation teams (SCRAM) in high school & introducing peer mediation into other schools, training teachers & executive staff in school in conflict resolution.
Kim has industry experience and special interest in building & construction & conflict resolution with many years associated with a family business & industry organisations.
Kim’s expertise is in the area of workplace relationships, conflict & bullying & general staff health & wellbeing.
A proven executive and senior manager who successfully leads, manages and develops high performing professional teams. Extensive change management expertise and project management experience. Successful mediation, dispute analysis and resolution of complex issues.
A flair for mentoring and motivating people to optimise their performance and identify clear career directions. Proven capacity to adapt to new roles and information and build expertise, develop content and process in minimal time. Specialties: Human Resources, Change Management, Mediation and Dispute Resolution, Policy Development, Program and Project Management. Mentoring and Coaching, Career Coaching 2014 World Wide Who’s Who, Executive of the Year for Excellence in Dispute Resolution 2013 Worldwide Who’s Who, 1913 Professional of the Year Representing the Dispute Resolution Industry and an ADRA Board member.
Mediation Supervisor and Co-Mediator, Registered Family Dispute Resolution Practitioner, Tom has been a lawyer for 30 years having graduated in 1974. He is a specialist mediator, conciliator, facilitator and victim-offender Conference convenor.
He has held senior positions in Government including National Director of Naval Legal Services, Deputy Ombudsman and Anti-Discrimination Commissioner, Chair Health Complaints Review Committee and Principal Community Visitor for the NT. He has mediated over 2500 disputes throughout Australia ranging from family law matters for Relationships Australia in three States to franchise disputes for the National Office of the Mediation Advisor and multi-party disputes involving remote indigenous communities.
Chris Brentin is a Registered Psychologist and a qualified accredited mediator. Chris has worked with a range of clients.
Having worked a number of years in disability services and injury management and rehabilitation. Chris enjoys assisting individuals with vocational issues, change management, anger management and confidence building, motivation and self-esteem and work place issues. Mediation services are provided within a co- mediation model for your personal or workplace issues.
Josephine Gale is a registered psychologist a qualified accredited mediator.
Josephine has had extensive experience in working with clients with Work related injuries, Motor vehicle injuries, Workers compensation claims, CTP Claims, Work related issues, EAP Counselling (Employment Assistant program), immigration matters and writing of court reports. Josephine Gale provides family relationship and couples counselling. Mediation services are provided within a co- mediation model for your personal or workplace issue.
Family Business Dispute and Succession specialist operating in Western Australia for over twenty-five years. Cathie’s Doctorate is in Family Business Succession and Dispute.
Cathie has trained and worked with the Resolution Institute of Australia (formally LEADR), and has worked across the private and company business spectrum training and coaching in conflict management, negotiation, harassment and bullying. In both Family Business and the general workplace, this includes the necessary up-skilling of leadership, management and communication skills.
Cathie has an extensive background in education and is currently working as a Family Business specialist, lecturing for Curtin University Business School of Management and delivering to a spectrum of recipients including students and professional staff. Previously, Cathie worked for Curtin University in the role of Mediator and Conflict Resolution Coach within the Vice Chancellor’s Office, which focussed on mediation and facilitation of professional staff at the University.
Cathie has trained and facilitated and presented many Papers in dispute management for a wide selection of corporate bodies – some examples include: the Department of Agriculture, numerous Banks, Accountancy groups, Rural Financial Counsellors, the Department of Water, Family Business Australia, Women in Agriculture, local Shire Councils and dozens of community groups. Cathie has also spoken at Conferences both in Australia and overseas and written for numerous publications on issues such as Will Dispute, Succession, Communication and family business in general – endeavouring at all times to educate people of the importance of managing dispute before it becomes too damaging or destructive – and too expensive for all parties concerned.
He is a Chartered Generalist OHS Professional Member of the Safety Institute of Australia and is a registered WHS Principal Auditor. He is also qualified in workplace assessment and training.
Carl has over thirteen years’ full-time experience in OHS/WHS. In fields as diverse as construction, manufacturing, food, health and aged care, police, defence forces, NFP, NGO, all levels of government, professional services and real estate. Recent and ongoing clients include CSR Monier Roof Tiles, Aryzta Australia, DDP Electrical Services, Signarama, Hume Community Housing Association and Favcote.
Carl protects businesses by protecting their people. He focuses on anthropocentric activities. Believing that people who are better trained, educated and resourced become self-regulating thereby providing greater permanency to WHS results.
Kathryn has Bachelor degrees in both Education and Psychology with a Graduate Diploma in Family Dispute Resolution. She is a mediator with a focus on practical solutions.
Kathryn is passionate about using safe and meaningful communication to overcome conflict and stress in homes and workplaces. She has worked in secondary education over many years, including senior positions overseeing the pastoral care and personal development of children. She also has experience as a counsellor specialising in support for people experiencing trauma.
Reach robust resolution with highly experienced mediators in all cities and regional areas of Australia and internationally. It could be assisting a group of disgruntled workers in a hospital in Sydney, a property and financial agreement to be negotiated for a separating couple in Melbourne, a small business dispute to be resolved in Brisbane. Perhaps we may be working with a government office dispute which needs resolving in Canberra, helping parents to craft a Parenting Plan for their children in Perth, mediating a franchising or bankruptcy dispute in Hobart.
We may be mediating a strata dispute in Sydney, a bankruptcy dispute in Melbourne or facilitating a team meeting in Adelaide, working with extended family members in an intergenerational wills dispute in Darwin, or facilitating a family conference in New Zealand. We could even be providing anti-bullying workplace training in Bourke, or training managers to deal with staff in conflict in Singapore.
Whether we are helping a workplace with branches in Hong Kong and Europe or America to resolve their conflicts via Skype or telephone dispute resolution or even providing Conflict Management Coaching via Skype or by telephone to a manager in Hawaii or Egypt, our mediators and trainers are highly skilled and able to assist.
Trusted by organisations and families since 1995, we can help you to resolve your dispute and move forward. With our team’s, more than 380 years combined dispute management expertise, our caring and competent professional team is here for you during and after hours, 7 days a week. We’ll come to you, arrange a convenient neutral venue or provide services by telephone and internet to guide all parties towards reaching peaceful resolution.
find out more about how we can help you find peace & resolution in fraught relationships.