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Telephone Dispute Resolution and Telephone Mediation by two practitioners (TDR Co®)

InterMEDIATE Dispute Management are the experts when it comes to Telephone Dispute Resolution or Telephone Mediation. Approximately half of our sessions are conducted utilising telephone conferencing.

Face to Face dispute resolution and mediation are not always appropriate, possible or desirable. In some cases, face to face methods have the potential to re-traumatise affected parties and this compromises their ability to work effectively with the process. Professional Telephone Dispute Resolution and mediation helps empower parties, enabling them to work together to craft vital, robust agreements necessary.

When distance separates parties, for those who have safety concerns, complexity of issues or may simply prefer not to be together in the same room, our accredited, trained and experienced co-practitioners utilise best practice principles in TDR-Co®. With the help of a male and a female mediator working as a team to assist parties to identify and explore their issues, develop new options, consider alternatives, reconcile conflict, negotiate, and reach agreement.

We provide a free telephone intake with each party and then a confidential 1 hour telephone assessment, to help determine the most suitable process for your needs and will make appropriate referrals if required.

Our equitable Telephone Dispute Resolution (TDR Co®) service without bias or prejudgement, takes into account specific needs of diverse groups, providing flexible and culturally sensitive service to all clients.